Billy considers this. He takes a step backward toward the counter and waits a second to see if Ollard takes this opportunity to spring across the space separating them. He sort of half expects Ollard to sprout giant razored talons or something. But all Ollard does is wave Billy toward the counter with his fingertips, settle back into the armchair, and sip from his macchiato.
Well, Billy thinks, okay. If there’s been one good thing that’s come out of this week it’s been all the coffee. He approaches the counter.
“Welcome to Starbucks,” says the young man stationed there. “May I take your order?” The man’s voice is cheerful but there’s something strangulated in it that startles Billy, gets him to pay a little more attention. He looks the Starbucks Guy in the face. The guy—a blond kid, can’t be a day over twenty-one, wispy hints of a starter goatee around his mouth—is smiling at him expectantly, but something in the smile looks fixed, knocking Billy from alert to on edge.
“Uh, sure,” says Billy, suspiciously. “Can I get a … Grande Americano?”
“Grande Americano!” the kid hollers to one of the other workers back there, a woman, who jerks into motion with the gracelessness of a dusty animatronic figure, a robotic Abe Lincoln in a forgotten Hall of Presidents.
Billy looks into the kid’s puffy, red-rimmed eyes and spots the raw terror in them. They come so close to screaming Call the police that Billy reflexively pats his pockets, looking for his phone, which of course is still in a Dumpster somewhere.
The guy rattles off how much Billy owes, and Billy looks over his shoulder to see if Ollard is going to offer to pick up the tab on this. Billy figures that if you have your own personal Starbucks with the employees held in some kind of terrifying mystic bondage then you might as well make all the coffee complimentary. After all, you can’t exactly be expecting the place to meet a quarterly profit projection. But Ollard is paying no attention: he’s gazing out the windows. Out is perhaps the wrong way to put it: it’s really more at, because the windows are great panes of solid blackness.
Billy pulls the three dollars out of his pocket, unfolds them, and hands them off to the terrorized-looking kid, who returns him a handful of change. Billy considers dropping the coins in the tip jar but he has the sense that no one working here is going to get around to spending their tips anytime soon. He makes eye contact with the cashier for a second in which both of them understand that their transaction has concluded, that there is nothing more that Billy can or will do for this kid right now. Billy’s the one to break the glance, and as he pockets his change he’s scorched by a rising shame.
“Grande Americano at the bar,” shouts the young woman at the other end of the counter, with that same fracturing cheer. Billy makes the mistake of looking in her eyes as she slides his drink across to him, checking in the hope that maybe the kid was a one-off, but no: she has the exact same please-help-me look, the exact same fake frozen smile.
Billy wonders for a moment whether his ward protects him against this kind of enslavement. Tries to remember exactly what Lucifer said. Ollard is unable to harm him—what was it—through magical means or otherwise? The Starbucks workers don’t seem harmed, exactly, but it certainly looks like their experience is sucking. Maybe he should just get out of here while he can?
But when Billy turns to face Ollard again all he sees is a guy, just sitting there in his corduroy suit. He looks placid, really, almost bland. Pasty. Wan. It’s hard for Billy to feel like he’s actually in danger. So Billy goes and sits in the other overstuffed chair, which leaves him positioned at about a forty-five degree angle to Ollard. He puts his Americano on a little round table. Knowing that it was served to him by zomboid slaves makes it seem a little creepy. So instead of drinking it, he just sits there, looking at the black panes, waiting for Ollard to speak. The two of them sit side by side, staring. At blackness. This lasts for about a second before Billy begins to find it disturbing.
“So,” Billy says, groping around for a way to kick-start the conversation. “You must really … like Starbucks, I guess?”
Ollard shows no signs of having heard the question, for a long minute. The song by the British soul singer ends, and then it begins again, a second time.
“I think better when I’m in here,” Ollard says, finally. “I’ve spent most of the last year in one Starbucks or another, thinking. They’re all over the city, now, did you know that?”
“Um,” Billy says. “Yes, I guess I did.”
“I used to alternate between seven different Starbucks,” Ollard says. “A different one for each day of the week. Of course, now that I have the Neko, I haven’t been able to get out. It’s not … safe for me outside any longer. So I decided to set one up here.” He turns toward Billy and smiles weakly.