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Sweet Heat at Bayside(29)

By:Addison Cole


"I have many talents."

Goose bumps rose on her arms as the Market Stalls came into view,  featuring high-end antiques dealers with goods from around the world.

"Wow. This is even more incredible than I remember." Being here was exhilarating.

"I know. This is my favorite part. I love the high-end contemporary  designs, but there's nothing like finding the right period piece to  anchor a room."

"Agreed," she said as they made their way through room after room of an  eclectic mix of furniture, lighting, and art from the seventeenth  through the twentieth centuries. "There are so many antique shops on the  Cape. Some are ridiculous, you know, where they call a 1989 table a  fine antique." She made air quotes as she said antique. "But some are  incredible. I love knowing that every antique has a story. I want to  know what each piece would say if they could tell us what they'd seen  over the years."         

     



 

"A good shop owner can tell you that." He cocked a brow. "Or make up something."

She laughed. "Yeah. That's true, sort of. But you know what I mean."

They meandered through the displays, commenting on pieces and showing  each other which looks they gravitated toward and why. Gavin introduced  her to several vendors. He was as charming with the men as he was with  the women, and Serena realized he simply knew how to work a room. She'd  always thought she was a master at that, but she was more of a hugger  and more likely to ask about people's families and personal lives once  she knew them well. Those were things she needed to get over in this  industry. At least in the heart of Boston, where she wouldn't see  clients at the beach, flea markets, or local concerts.

"Where did you source materials at the Cape?" Gavin asked as they made their way back downstairs.

"Locally, of course. At least as often as I could. Someone needs to  support the local economy. We may be small, but we have incredible  shops. Have you been there?"

"Twice, when I first moved to Boston. But life gets busy, you know? And  all the things you hoped to do get put on the back-burner."

"Gosh. I hope not too much. I love my life back home. I'm heading back this weekend."

"Good luck with weekend traffic. It'll take you several hours instead of one and a half."

"Oh, shoot. I hadn't thought about that." She knew how awful traffic was  on the weekends. He was right. It would take her forever to get there.

"I can see you stressing. Do you want to call your cookie beau?"

"His name is Drake," she said with a smile. "I'll call him later. I'm sure he's busy with the resort."

As they left the building, Gavin said, "Do you still want to get food to  take back to the office, or did you say that to impress the juniors?"

"I don't need to impress them. I have a ton of work to do, and I happen  to like my teammates. So be careful how you refer to them, or I might  have to bring out my nasty side."

He held his hands up in surrender. "Hey, I like my juniors, too, but that doesn't mean I'm going to give up my lunches."

"Sorry. I'm still trying to find my comfort zone with the infrastructure  of the company. I'm not used to being around the type of people who  take credit for the work of others. You should have seen their faces  when I said I wanted them to come to an initial meeting with a new  client. It was like they wanted to go but thought they'd get their noses  swatted with a newspaper. It was pretty awful."

He was quiet for so long, she realized he might be just like the others.  "I'm sorry. I didn't mean to insult you. Wow, foot in mouth much?"

He chuckled. "Relax. I was just thinking about how I felt when I first  came on board and how much I've let go since then. I know what you mean.  It's unfortunate that they've learned their place, but fortunate for  them as far as job longevity goes. I know a great café by the office  where we can get food to go. Let's take a cab and talk on the way over."

They flagged down a cab, and as they rode to the café, Gavin filled her in on the ins and outs of the office.

"Here's what you need to know about KHB. Like any business, there are  two distinct areas that matter. Quality of work and image. KHB prides  itself on working with the upper echelon of the business world, which is  why we get clients like Younger, who want our name behind them. And  that's cool. You know, KHB has made a name for itself and achieved  something not many companies could. But it comes at a price. A few days  after turning in your billable hours, Suzanne will come talk to you.  She'll advise you to take your clients to BDC and rack up as many  billable hours as possible. That makes the clients feel special and also  fills the well."

"I get it. Clients want to be treated like they're worth every penny  they pay, and the company wants to suck them for every penny they can.  But I'm still hung up on the taking-credit thing. Do you take credit for  your junior designers' work?"

He shook his head. "No. But most of the seniors do. It's the way the game is played."

"Not in my book. That's why I'm taking them with me to that meeting. Why  visit twice when we can do it in one shot and cut down on the … ? Oh  man … That's about billable hours, too, isn't it?"

He shrugged, but his facial expression confirmed her thoughts.

A few minutes later the cab pulled over to the curb, and she said, "Why  is everyone pushing client lunches? They're not billable."         

     



 

She went for her purse, and Gavin pulled out his wallet.

"I've got it. Company expense." He paid the driver and asked him to  wait. Once they were on the sidewalk, he said, "Client lunches … Employees  need to eat. What's more advantageous for the company? That we eat  while having one-on-one time with our clients, making them feel special,  which equates to marketing for KHB, or that we shoot the breeze with  each other in the break room?"

"Everything is about money?"

He pulled open the door to the café and said, "Welcome to the world of  big-city business, Cape girl. You want to know why I treasure my lunch  hour?"

"Sure, but if it has to do with money, please lie to me." She stepped into line beside him.

"We work our butts off from morning until night most days. Lunch is the  only time we can put it all away and turn off the designer side of our  brains. Let me ask you something. Why did you become a designer?"

"Why did you?" she threw back, giving her time to decide just how honest she wanted to be about her family life.

"I've always loved putting things together, whether it's fashion-"

"I have noticed your penchant for nice threads," she teased.

"Part of my charm." He waggled his brows. "Clothing, spaces, fabrics. I love it all. Your turn."

"I wanted to make my mark."

"Mark? Like a Serena Mallery brand?"

"Kind of. I didn't have much growing up, and I always craved the basic  things in life-a family unit, a decorated bedroom, cute school supplies  like the other kids had. My mom was never around, and my sister, Chloe,  and I took care of each other. We created our family with friends and  their parents, and we found ways to fit in. When I realized I couldn't  buy nice things, I began changing everything I could get my hands on,  making it special. Making it my own. As a kid it was bedazzling a  notebook, painting my room, or writing on my shorts to start a trend  instead of following one. I worked as a teenager, scraped together every  penny, budgeted it out, came up with plans months ahead of time to make  sure I had a dress for the prom and all that silly stuff that seemed so  vital back then. And since I couldn't buy things to decorate, I lived  vicariously through my friends and their families when they redecorated  rooms in their houses. One day it all came together and clicked. I  realized I had vision, and I liked the nuts and bolts of bringing things  to life."

They ordered sandwiches to go, and she told him about working with Drake  to open the music stores and the upcoming grand-opening celebration.

On their way out of the café, he said, "You do realize that this is a  whole different world, right? You'll get clients that you have full  control over, but you'll have a lot of Muriel Youngers, too. But don't  worry. You're just starting out here. Those things you love might  change."

"No, they won't. I know where my heart lies. In all the years since I  started college, I've never once been bored or become disenchanted with  what I do."

They climbed into the cab and he said, "Then why did you leave your last company?"

"Bayside Resort? Because I helped them set up the entire resort from  scratch, from the billing to marketing strategies. We designed every  office, every cottage, every room. There was nothing left for me to do  except help run the day-to-day operations. I wasn't bored. I worked with  good friends I've known forever, and I met new people all the time. But  it was time for me to achieve my own success."